Missed callText sent to customer · 14:02
No enquiry gets lost
A missed call sends the customer a text and puts a new enquiry in your inbox. Evenings and weekends too.
You’re on the roof.
NAVO answers the customer.
After a missed call the customer gets a text in your name within seconds and waits for you to call back. Every enquiry sits in one inbox.
Works with
GmailMessengerInstagramGoogle Business ProfileMerit Aktiva
Every enquiry in one inbox.
Calls, Gmail, Messenger, Instagram and Google Business Profile land in the same list. You see who wrote, what they need and whether someone has already replied.
Missed call14:02
+372 5812 3344 · Text sent automatically
Messenger14:09
Do you do bathroom renovations too?
From missed call to booked job in four steps.
This is how a customer moves through NAVO. With the call-back, all that’s left for you is the quote.
01
Missed call
01
Missed call
You’re on site and the phone rings in your pocket. NAVO registers the missed call.
Missed call+372 5812 334414:02
02
A text goes out
02
A text goes out
Within seconds the customer gets a text in your company’s name and replies with what they need. They stop looking for the next contractor.
Hi! This is Kase Ehitus. I’m on a job and will call you back before 5 pm. Tell me what needs doing.
03Add-on
NAVO calls back
03Add-on
NAVO calls back
When the customer replies, NAVO calls them back in your name and books the site visit. The call is in Estonian.
NAVO called the customer+372 5812 3344 · 1:4814:06
JobRoof is leaking
PlaceAnnelinn, Tartu
WhenWednesday at 10In calendar
04
Quote
04
Quote
The customer’s reply, photos and call summary sit in one place. You build the quote on your phone and send it as a link.
Quote€4,800
Roof repair, Annelinn
Customer opened the quote
Calculate
is left on the table every year when one €4,800 job a month goes to another firm because of a missed call.
€4,800 × 1 job a month × 12 months
Your numbers
A customer who can’t reach you calls the next firm. NAVO replies within seconds.
Book a demoIn the demo we go through these numbers together.Everything between the call and the invoice.
This week
Mon13
Tue14
Wed15
Thu16
Fri17
10:00Site visit, AnnelinnNew customer · +372 5812 3344
Site visits in the calendar
Agree a time with the customer, or let NAVO do it on the call-back. The visit lands in your calendar with the address and phone number.
QuoteOpened
Roof repair
€4,800
Customer opened the quote · 14:32
Quotes from your phone
Build the quote on your phone and send it as a link. The customer accepts it with one tap.
Invoice 2026-0184€4,800.00 · in Merit Aktiva
Invoices to Merit Aktiva
An accepted quote becomes an invoice. Your accountant sees it in Merit Aktiva straight away.
Frequently asked questions
Didn’t find your answer? Call +372 5362 4658
Month to month, no long contract. The exact price depends on what we set up, and you get it at the end of the demo.
Yes, as an add-on. The customer replies to the text, NAVO calls them back and books the site visit. The summary and recording are in your inbox. We tell you the price in the demo.
Yes. At the start of the call NAVO says it is your company’s automated assistant. The law requires it too.
No. Customers call you on the same number as now.
We set the system up together with you. The first automatic text is live within the first week.
Send us an Excel file or your phone contacts. We move them over.
No. You pay month to month and can stop any month.
Your data is stored in the European Union. It is never sold or passed on for advertising.
Let NAVO answer.
You do the work.
In 30 minutes we show how NAVO handles your company’s calls, enquiries and quotes.
- We set everything up for you
- First text live within the first week
- Your number stays the same
- Month to month, cancel any month
- Support in Estonian and English
Site visit in your calendarToday 16:30 · New customer